Privacy Policy of Ala Charter S.r.l.
Effective Date: 5/23/2025
Ala Charter S.r.l. (hereinafter “Ala Charter,” “we,” “us,” or “our”) is committed to protecting and respecting the privacy of its users. This Policy describes how we collect, use, process and protect personal information. It applies to the website www.alacharter.com and all related digital services (collectively, the “Site”).
I. Types of Personal Data Collected
1. Data provided directly by the user
When you use our Site or contact us, we may collect:
 Contact Data: first name, last name, email, phone number.
 
 Reservation Data: inquiries, details of desired boat or service, dates of interest.
 
 Communications: messages, feedback or other information voluntarily provided.
 
2. Automatically collected data
During navigation we collect:
 Browsing data: IP address, browser type, operating system, pages visited, access time.
 
 Cookie data: as described in our Cookie Policy.
 

II. Purposes of Processing.
Personal data collected are processed for the following purposes:
 Handling of contact requests and reservations;
 
 Provision of requested services;
 
 Service communications (confirmation emails, practical information, etc.);
 
 Sending updates on offers, events or promotions, if the user has given consent;
 
 Analysis of site usage and improvement of the user experience;
 
 Fulfillment of legal or tax obligations.
 
III. Legal Basis of Processing.
The processing is based on:
 The explicit consent provided by the user;
 
 The performance of a contract or pre-contractual measures at the request of the data subject;
 
 The fulfillment of legal obligations.
 
IV. Data Retention.
Personal Data will be retained:
 For as long as necessary to provide the requested services;
 
 To fulfill tax or legal obligations;
 
 Until any request for deletion by the user (to the extent required by law).

V. Communication of Data
Data may be communicated to:
 Technical service providers (e.g. hosting, e-mail platforms, CRM);
 
 Third parties involved in the operational management of reservations;
 
 Public authorities, in cases provided for by law.
 
We do not sell or transfer personal data to third parties for commercial purposes.
VI. International Transfers.
In the event that data is transferred outside the European Economic Area, we ensure that the transfer takes place in compliance with the guarantees provided by the GDPR (e.g., standard contractual clauses).
VII. Data Security.
We take technical and organizational security measures to prevent unauthorized access, loss, destruction or disclosure of data:
 Encrypted transmission via HTTPS;
 
 Access restricted to authorized personnel only;
 
 Periodic backups.
 
VIII. Rights of the Data Subject.
The user may exercise the following rights at any time:
 Access to your data;
 
 Rectification or updating;
 
 Deletion (“right to be forgotten”);
 
 Limitation of processing;
 
 Opposition to processing;
 
 Portability of data.
 

To exercise these rights, you can write to:
 📧 charterala@gmail.com
 📬 Viale Libertà 136, 95014 Giarre (CT), Italy
IX. Third Party Sites
Our site may contain links to external sites. Ala Charter is not responsible for the privacy policies of such sites. We recommend that you read their respective policies carefully.
X. Changes to this Policy
We reserve the right to update this Policy. The most recent version will always be available on this page, indicating the date it was updated.
XI. Contact
If you have any questions or concerns regarding this Policy, please contact us at: charterala@gmail.com